Our Commitment

Our Commitment to You

At Novartis, our mission is to discover new ways to improve and extend people’s lives. We do this not only by researching and developing innovative prescription medicines, but also by providing access to those medications.

Through our core business – the discovery, development, and marketing of innovative treatments – we have helped prevent and treat diseases, ease suffering, and improve quality of life for people worldwide. At the same time, we have been working to get these treatments to more people who need them.

Go to The Novartis Commitment to Patients and Caregivers to find out more about the ways we support patient communities.

Our generics division, Sandoz, helps make affordable, high-quality medicines available to more people. We also have a broad range of access-to-medicine programs that include drug donations, selling at cost, social business initiatives, and patient assistance programs.

Over the past year, Novartis provided over $1.9 billion in free medication to more than 68,000 patients in the United States through the Novartis Patient Assistance Foundation, Inc. We also offer support programs and services to eligible individuals and families who have limited or no prescription coverage.

Find out more from Novartis Patient Assistance Foundation.


See how Novartis Patient Assistance NOW helps people like you move their stories forward


Ursula talks about her struggle with a neurological condition and how, through Patient Assistance NOW, she was able to access and afford the medicine she desperately needed.

Robert discusses his serious heart condition and how, through Patient Assistance NOW, he was able to find a program that helped him pay for the Novartis medicine his doctor prescribed.


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